About & trust

Evidence and Commercial Transparency

A healthcare website can educate, attract enquiries and still be honest about what supports each statement.

What this means for visitors

What this means for visitors

A healthcare website can educate, attract enquiries and still be honest about what supports each statement. Read each page by claim type.

Match evidence to the claim being made

Use clinical guidance and systematic evidence for health information, regulatory or professional sources for role boundaries, and direct current business evidence for availability, service areas, prices and terms. One source cannot automatically support every claim on a page.

Show publication or update context and avoid precision beyond the evidence. A general patient-safety source supports principles, not a promise that a particular nurse, response time or procedure is available.

  • Claim-specific source
  • Current practical evidence
  • Proportionate precision
  • No evidence stretching

Related sources:[1][2]

Describe review without manufacturing endorsement

State what the reviewer reviewed, their relevant credentials, date and review state. Assigned review is not signed review. Keep current employment or institutional representation separate unless explicitly verified and authorised.

Siew Kuan Goh and M. Thurairaj are presented according to the supplied reviewer specifications. Their inclusion must not suggest that either currently represents the Ministry of Health or that a ministry endorses this website.

  • Review scope
  • Accurate review state
  • Verified credentials
  • No implied ministry endorsement

Related sources:[2][1]

Disclose commercial influence and correct errors

Place sponsorship, ownership, referral benefit or paid ranking disclosure where a reasonable user sees it before acting. Editorial selection, clinical review and commercial arrangement should remain distinguishable.

Provide a correction route, investigate material errors and update the content with accountable dating. Preserve the reason for a substantive correction internally. Transparency means changing the claim when evidence changes, not defending outdated copy.

  • Nearby disclosure
  • Editorial independence
  • Visible correction route
  • Dated accountable updates

Related sources:[1][2]

Primary sources

These sources support the general principles on this page. The individual treating team’s instructions take priority.

  1. Nursing Division, Ministry of Health Malaysia: Registration and Annual Practising Certificate (APC)Malaysia · regulator guidance
  2. Nursing Division, Ministry of Health Malaysia: Acts and guidelines for nursing practiceMalaysia · regulator guidance
  3. World Health Organization: WHO guideline developmentInternational or source jurisdiction; general principles only · authoritative public guidance

Sources checked: 2026-08-02

Ask on WhatsApp